topic I forgot my screen lock code in XPERIA archive

I forgot my screen lock code

Matykoo1 — Sat, 16 May 2015 08:22:57 GMT

HI!

I forgot my screen lock code and i haven't got MyXperia. What can i do to use my mobile?

Re: I forgot my screen lock code

_alexdon_ — Sat, 16 May 2015 08:25:49 GMT

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: I forgot my screen lock code

Matykoo1 — Sat, 16 May 2015 08:31:17 GMT

Thanks. I will do this!

Re: I forgot my screen lock code

Matykoo1 — Sat, 16 May 2015 10:26:20 GMT

It doesn't works. I pressed power and volume up button but its only turned on.

Re: I forgot my screen lock code

_alexdon_ — Sat, 16 May 2015 10:30:58 GMT

For xperia ray,just make sure to turn it off.

Re: I forgot my screen lock code

Matykoo1 — Sat, 16 May 2015 12:08:37 GMT

can you write me easy steps?

Re: I forgot my screen lock code

Matykoo1 — Sat, 16 May 2015 12:17:11 GMT

i found my code!!! thx help but i dont need now

Re: I forgot my screen lock code

_alexdon_ — Sat, 16 May 2015 14:02:12 GMT

Good.