topic Xperia z3 Display Problem in XPERIA archive

Xperia z3 Display Problem

Avalon1991 — Fri, 15 May 2015 17:05:02 GMT

Its been three months that I got my new sony xperia z3. I usually handle it with a lot of care. Never dropped it or wet it.

Suddenly the screen got blurry with spots n bad TV signal when music app was on.

After a while the screen went completely blank. I force switched it off. After three hours I switched it back on. It is showing unstable screen with color spots everywhere.

I wish I could get a refund or at least a new piece. But when I called the service centre they said all i can get is a repair with two weeks time!!!!

Is it possible to get a replacement instead??

Please help.... I got it with my first salary and such a bad experience!!!!

Re: Xperia z3 Display Problem

Uliwooly — Fri, 15 May 2015 17:19:11 GMT

@Avalon1991

I'm sorry to hear that, contact your local Xperia Care ASAP

http://support.sonymobile.com/global-en/contactUs/

keep in mind that this is a user based forum.

Re: Xperia z3 Display Problem

stockyvillage — Sat, 16 May 2015 05:03:13 GMT

@Avalon Take your phone back to place of purchase,show them the fault and ask if you can have the loan of a phone while yours is away being repaired.The same thing would happen in the UK after 3 months