topic Re: phone numbers is not dialable... in XPERIA archive

phone numbers is not dialable...

mohamad-a — Fri, 13 Feb 2015 00:43:33 GMT

i bought a new xperia E3 dual but i have a problem:

my cell carier sends me messages when my phone is off or i am not reachable. in the text message the caller phone is showed. for example the sms contains:

Missed Call from 1234567

but the problem is that the number (1234567) is not dialable and i can touch it and dialling the number. or sometimes my friend sends me a phone number via sms but i cant touch on it . but i have another xperia phone (Z) with the same android version (4.4.4) and it works great at this issue!

what can i to do? it is important for me! because i have many clients and i cant write numbers on paper and call them one by one...

thanks

Re: phone numbers is not dialable...

Uliwooly — Fri, 13 Feb 2015 00:48:46 GMT

That seems to be a network/carrier issue, contact them regarding this issue.

Re: phone numbers is not dialable...

mohamad-a — Fri, 13 Feb 2015 19:18:39 GMT

i tested same sim card in sonyericsson, samsung, & xperia Z phones and it works great.

any one has the same problem?

Re: phone numbers is not dialable...

Uliwooly — Sat, 14 Feb 2015 21:33:26 GMT

are you using the preloaded messaging app?

Re: phone numbers is not dialable...

mohamad-a — Thu, 19 Feb 2015 19:08:08 GMT

yes. i am using default sms pro. i dont know where the problem is...

Re: phone numbers is not dialable...

Uliwooly — Thu, 19 Feb 2015 19:57:30 GMT

Try the preloaded messaging app, if the preloaded messaging app work then its that app that has an issue not your phone, if its indeed that app, you will have to contact the app developer.

@mohamad-a

Re: phone numbers is not dialable...

mohamad-a — Sat, 21 Feb 2015 17:57:41 GMT

same problem with prepared sms app

Re: phone numbers is not dialable...

Uliwooly — Mon, 23 Feb 2015 02:06:39 GMT

@mohamad-a

Boot on safe mode and try again using the preloaded messaging app

How to boot on safe mode

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008