topic Re: Problem display in XPERIA archive

Problem display

Hendrix88 — Sat, 18 Apr 2015 16:43:47 GMT

I bought the compact z3 8 days ago. A few days ago I started to feel like if the display is not completely fitted to something below.
I mean, when I push with the finger in the upper area of the display, it feels some space below.
Making the pressure test, I can feel it even more.

Can I ask for the replacement of the smartphone or should I send it in assistance?

Re: Problem display

lokodo — Sat, 18 Apr 2015 17:02:53 GMT

You must see legal roules in your contry about. In italy we have ten day after purchase to instant replacement from vendor. I suggest you contact the vendor quickly!

Re: Problem display

_alexdon_ — Sat, 18 Apr 2015 17:12:27 GMT

You should contact your local sony team:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Problem display

Hendrix88 — Sat, 18 Apr 2015 17:23:18 GMT

Hi, the italian consumer code says that during the warranty period, I can ask the repair or replacement in anytime, there is no limit of 10 days for luck!

Re: Problem display

Hendrix88 — Sat, 18 Apr 2015 17:24:07 GMT

Thanks Alex, I'll do it monday!

Re: Problem display

_alexdon_ — Sat, 18 Apr 2015 17:28:12 GMT

Keep us updated.