topic Re: Serious issue in XPERIA archive

McAfee has found a threat

Tft1290 — Mon, 08 Jun 2015 19:32:08 GMT

I'm suffering from viruses.... What will do...

Re: Serious issue

_alexdon_ — Mon, 08 Jun 2015 19:34:48 GMT

That might not be a virus,you can try to look for that app in settings-apps-all and remove it.

Re: Serious issue

Thommo — Mon, 08 Jun 2015 19:50:55 GMT

Not a virus but it is adware and may compromise your personal information and is a known threat and comes under the header of Android/Deng

Re: Serious issue

Tft1290 — Tue, 09 Jun 2015 03:34:32 GMT

I looked at setting but this app is not removing...

Re: Serious issue

Tft1290 — Tue, 09 Jun 2015 04:02:24 GMT

Mcafee is also not removing it bcoz its a system file...it shows

Re: Serious issue

Uliwooly — Tue, 09 Jun 2015 04:55:45 GMT

@Tft1290

I remember last year a similar report but it's mcafee acting up with videogames

Re: Serious issue

_alexdon_ — Tue, 09 Jun 2015 06:02:51 GMT

Strange,you can try to perform a system repair to be sure.

Re: Serious issue

Tft1290 — Tue, 09 Jun 2015 07:37:59 GMT

Oh I am going for system repair...is this solve my problem?

Re: Serious issue

_alexdon_ — Tue, 09 Jun 2015 11:36:19 GMT

Hopefully. Performing a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: McAfee has found a threat

Tft1290 — Tue, 09 Jun 2015 17:03:30 GMT

Worstest Sony pc companion I'm having 8mbps broadband plan and it takes 4 hours...and still not complete....
Don't worry I'm happy with the virus...