topic Re: lost/damage in XPERIA archive

lost/damage

Azertity — Tue, 10 Feb 2015 18:46:37 GMT

Hi,

Yesterday when I took my Z3 out of my pocket I noticed that the little thing in the left bottom corner was missing (these 4 little "bumpers" in the corners)
What am I supposed to do now? Where can I buy these things. I guess its not waterproof anymore?

And no, I dont have that bumper, I lost it.
Please help me.

(I live in The Netherlands)

Re: lost/damage

Uliwooly — Tue, 10 Feb 2015 18:47:57 GMT

Sorry to hear that, contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

Re: lost/damage

Uliwooly — Tue, 10 Feb 2015 18:49:37 GMT

An alternative is that you buy the housing and repair it yourself BUT it will void your warranty

https://www.ifixit.com/Teardown/Sony+Xperia+Z3+Teardown/30464

Re: lost/damage

Azertity — Tue, 10 Feb 2015 18:51:02 GMT

What are these things called?

Re: lost/damage

Uliwooly — Tue, 10 Feb 2015 18:54:16 GMT

it comes with the whole housing

Re: lost/damage

Uliwooly — Tue, 10 Feb 2015 18:55:07 GMT

http://www.etradesupply.com/sony-xperia-z3-housing-case-black.html

Re: lost/damage

dandy63 — Tue, 10 Feb 2015 19:57:04 GMT

Another alternative is to purchase a fitted cover that will cover the actual corner 'bumpers' hence hide the missing one.........:smileyhappy:

Re: lost/damage

Uliwooly — Tue, 10 Feb 2015 20:03:37 GMT

Indeed just keep it away from water/rain/steam/etc

@dandy63 wrote:
Another alternative is to purchase a fitted cover that will cover the actual corner 'bumpers' hence hide the missing one.........:smileyhappy:

Re: lost/damage

Azertity — Tue, 10 Feb 2015 23:01:56 GMT

Yeah i just bought a case for my phone, but I still want to know if its waterproof or not. If you look at the bumper, it looks like its closed but i dont want to take the risk to try it out.
Is there any information about situations like this written by sony?

Re: lost/damage

Uliwooly — Tue, 10 Feb 2015 23:03:18 GMT

I haven't seen anything like that here, you could contact your local Xperia Care (link above) and request a vacuum test.

Re: lost/damage

Azertity — Tue, 10 Feb 2015 23:08:23 GMT

Yeah you mentioned it before thanks for that!
I will call them tomorrow, do I have any rights?

Re: lost/damage

Uliwooly — Tue, 10 Feb 2015 23:17:24 GMT

Xperia Care should be able to tell you anything regarding warranty.