topic Re: Z3 display in XPERIA archive

Z3 display

bambo — Sun, 22 Mar 2015 16:15:00 GMT

I have problem with my display is black,working properly but blind,I don't see nothing...

Re: Z3 display

_alexdon_ — Sun, 22 Mar 2015 16:16:46 GMT

Have you dropped or done anything to your device?

Re: Z3 display

Uliwooly — Sun, 22 Mar 2015 16:33:07 GMT

has your phone been exposed to water?

Re: Z3 display

bambo — Sun, 22 Mar 2015 17:34:36 GMT

No nothing ... Just I finished a conversation on Skype and father 5 minits I looking to see the time and I see my display remain black

Re: Z3 display

_alexdon_ — Sun, 22 Mar 2015 17:36:29 GMT

Try to press the small button near the SIM tray to force turn off the device. Turn it back on.

Re: Z3 display

bambo — Sun, 22 Mar 2015 17:48:23 GMT

I tried but nothing is dark blue for 5-8 second and after black again

Re: Z3 display

_alexdon_ — Sun, 22 Mar 2015 17:50:18 GMT

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: Z3 display

bambo — Sun, 22 Mar 2015 18:01:00 GMT

Thanks mate , have a nice day...

Re: Z3 display

_alexdon_ — Sun, 22 Mar 2015 18:03:10 GMT

Have you already done that? Or will you try it?

Re: Z3 display

bambo — Sun, 22 Mar 2015 18:11:02 GMT

Now I working and I don't have any laptop with me but I try tomorrow and after contact you to explain what is happened...

Re: Z3 display

bambo — Sun, 22 Mar 2015 18:11:29 GMT

Thanks a lot, mate

Re: Z3 display

_alexdon_ — Sun, 22 Mar 2015 18:12:39 GMT

Ok,keep us updated.

Re: Z3 display

bambo — Sun, 22 Mar 2015 18:15:31 GMT

OK,mate...

Re: Z3 display

bambo — Mon, 30 Mar 2015 06:48:13 GMT

I tried but nothing and I send it my Z3 to Sony service to fix the problem...thanks a lot guy's...

Re: Z3 display

_alexdon_ — Mon, 30 Mar 2015 11:10:30 GMT

I hope they'll fix it.