topic Re: Flash Light stays on until reboot in XPERIA archive

Flash Light stays on until reboot

fbxperia — Sun, 08 Feb 2015 15:36:52 GMT

Hello
My flash light does not go off after I turn it on from quick settings or after it is used by camera.
I have tried a number of things including factory reset but unfortunately without luck.
Can anybody help please?

Re: Flash Light stays on until reboot

_alexdon_ — Sun, 08 Feb 2015 16:30:33 GMT

Did you use the inbuilt option from camera or a 3rd party app?

Re: Flash Light stays on until reboot

fbxperia — Sun, 08 Feb 2015 16:37:38 GMT

Inbuilt option

Re: Flash Light stays on until reboot

_alexdon_ — Sun, 08 Feb 2015 16:42:17 GMT

So you turn on the flash and if you exit the camera it stays on?

Re: Flash Light stays on until reboot

fbxperia — Sun, 08 Feb 2015 16:44:17 GMT

Exactly and the same happens when I turn flash from quick settings

Re: Flash Light stays on until reboot

smia — Sun, 08 Feb 2015 16:46:47 GMT

Try to add the flashligt tog shortcut and stop The Light with that

Re: Flash Light stays on until reboot

fbxperia — Sun, 08 Feb 2015 16:51:59 GMT

That was one of the first things I tried but it does not shut off the flash

Re: Flash Light stays on until reboot

_alexdon_ — Sun, 08 Feb 2015 16:52:44 GMT

Check if the same occurs in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: Flash Light stays on until reboot

fbxperia — Sun, 08 Feb 2015 17:07:10 GMT

Just tried your suggestion and I thank you for your help but the same occurs even in safe mode.
Booted the z2 in safe mode
Swiped down + quick settings + toggle flash light
Flash on
Toggle flash again
Flash still on
Opened camera + turned off flashlight
Flashlight still on

I hope I can fix this issue

Re: Flash Light stays on until reboot

_alexdon_ — Sun, 08 Feb 2015 17:08:02 GMT

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: Flash Light stays on until reboot

fbxperia — Sun, 08 Feb 2015 17:10:01 GMT

OK I'll try that and get back to you

Re: Flash Light stays on until reboot

_alexdon_ — Sun, 08 Feb 2015 17:12:20 GMT

Keep us updated.

Re: Flash Light stays on until reboot

fbxperia — Sun, 08 Feb 2015 19:28:33 GMT

Hello
After finishing the update and starting my phone the problem is still persisting.
Weird the phone was fine 2 days ago

Re: Flash Light stays on until reboot

_alexdon_ — Sun, 08 Feb 2015 19:30:15 GMT

You should have the device examined:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Flash Light stays on until reboot

fbxperia — Tue, 17 Feb 2015 08:05:32 GMT

Hello
I just want to let you know that I found a solution.
After downgrading android 4.4.4 to 4.4.2 I have no more issues with my phone.
We'll see if next update fixes these problems or adds more.