topic Re: Missed calls and message in XPERIA archive

Missed calls and message

4n1 — Fri, 20 Mar 2015 15:12:38 GMT

My phone is almost 2 years old. A few days ago, I did not receive a reply to my sms when there was indeed one.

Just today, someone called me but my phone did not make any sound even though it was not on silent mode.

Time to change phone? Or are there fixes to these problems?

Re: Missed calls and message

_alexdon_ — Fri, 20 Mar 2015 15:14:21 GMT

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: Missed calls and message

Uliwooly — Fri, 20 Mar 2015 17:03:28 GMT

Don't forget to backup your phone

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355