topic Re: Problem with my front camera in XPERIA archive

Problem with my front camera

MagicAce — Sat, 06 Jun 2015 12:18:45 GMT

Hello,

My front camera keeps taking pictures with 2 lines in the corner. You can see it when the camera is on, and it shows up in every single picture. I've cleaned the front camera, checked for scratches/cracks but can't see anything. Any ideas on what is going on here?

Re: Problem with my front camera

MagicAce — Sat, 06 Jun 2015 17:29:43 GMT

Another photo to illustrate the problem better. Please help me as this is driving me crazy. I can't see any scratch/crack/dust on my ff camera screen at all, so I'm really confused and frustrated as to what is happening here. My phone is only 4 months old as well, no history of drops, so it's really weird.

Re: Problem with my front camera

Curnow1 — Sat, 06 Jun 2015 23:46:11 GMT

Seems weird try doing this

Settings > apps > all > camera > clear data

Now check

If that wont work can you make a picture of the phones front camera

Re: Problem with my front camera

Uliwooly — Sun, 07 Jun 2015 03:35:50 GMT

@MagicAce

Does your phone has any protective case or film?

Re: Problem with my front camera

Phy — Sun, 07 Jun 2015 03:40:15 GMT

Contact Sony Xperia Support.
http://support.sonymobile.com/global-en/contactUs/