topic Re: Got a Sony Z3 Tablet Compact prototype in XPERIA archive

Got a Sony Z3 Tablet Compact prototype

pochuevalex — Fri, 05 Jun 2015 08:31:03 GMT

Hi everyone!

It seems that I've got a Sony Z3 prototype.....

I've talked to Sony Support but they haven't answered my questions, so I hopes are with you!

1) I receive numerous reports on the crash file to upload. Is anyone else get those reports? When I try to do smth with it nothing happens, so these bug reports are just listing in the notification menu.

2) I can't update it to Android 5.0 Lolipop. It says that I have the most up to date software.

3) I can't disbale sending reports function in the settings-->about the tablet-->usage info settings. Does it have anything to do with #1 question?

With kind regards,

Alex

Re: Got a Sony Z3 Tablet Compact prototype

Hampus — Fri, 05 Jun 2015 10:30:00 GMT

Hi,

This sound like a prototype. You can check the IMEI/ID label on your device:

http://support.sonymobile.com/global-en/xperiaz3tabletcompact/userguide/IMEI-number/

If you have a prototype, this label will give you the information that it's a prototype build and "not type approved". The IMEI/IDID number should also start with two or more zeros for example: 00XX.

Re: Got a Sony Z3 Tablet Compact prototype

pochuevalex — Fri, 05 Jun 2015 11:04:31 GMT

Yes, in fact IMEI starts with 00

So what are the consequences of having a prototype? Should I get rid of it ASAP?

Re: Got a Sony Z3 Tablet Compact prototype

Hampus — Fri, 05 Jun 2015 13:49:22 GMT

If you have contacted your local support team, I suggest that you wait for a reply from them. They should be able to give you further details in this matter and how you should proceed.