topic Re: Lost my user interface on C3 in XPERIA archive

Lost my user interface on C3

Quang2014 — Mon, 08 Dec 2014 14:59:38 GMT

Hi,
I'm using Sony Xperia C3 Android Kitkat and today I just turned off some thing in the processes and my phone lost the color in the screen. The background went black. I tried turn off the phone and turn on it back but the background of the screen not return. I regret that I can't send the screenshot here. How can I get the phone return to the previous status please. Can you help me. Please give me some information. Thank you very much.

Re: Lost my user interface on C3

Hampus — Mon, 08 Dec 2014 15:46:51 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Are you able to navigate in the menus and so on? If yes, I suggest that you change theme and/or that you change wallpaper on your phone to see if this can help.

Re: Lost my user interface on C3

Quang2014 — Tue, 16 Dec 2014 06:17:02 GMT

Yeah, it helped. The problem was resolved. Thank you very much.