topic Re: Auto Sleep in XPERIA archive

Auto Sleep

Bete — Mon, 10 Nov 2014 11:17:21 GMT

I've turned my phone to sleep mode after 30s of idle, but it sleeps whatever it wants, neverthless I'm using it. How to fix it?

Re: Auto Sleep

Thommo — Mon, 10 Nov 2014 11:20:38 GMT

Do you have Stamina mode enabled as this could be a factor - If it takes longer than 30seconds then consider an app is keeping your phone awake

Re: Auto Sleep

Bete — Mon, 10 Nov 2014 11:24:19 GMT

No, it takes less then 30s, thats the problem. It goes to sleep mode even if Im using it, for example playing a game.

Re: Auto Sleep

Thommo — Mon, 10 Nov 2014 12:32:40 GMT

Consider performing a system repair as this will often fix issues - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

If that fails then you need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/