topic Re: Xperia E Speaker Stops Working in XPERIA archive

Xperia E Speaker Stops Working

albertdecastro — Wed, 28 Jan 2015 15:43:49 GMT

I own a Xperia E and recently I had to take it to repair because the screen tactile stopped working. Now, weeks after that repair, I notice that during a call, sometimes people stop listening to me and think that I turn off the call, and this never happened before the repair. It happens no matter the noise suppression is on or off.

Re: Xperia E Speaker Stops Working

Jake-SonyXperia — Thu, 29 Jan 2015 00:31:57 GMT

Hi albertdecastro,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

This is very unfortunate, I suggest that you first try clearing the Smart Connect application data to help remove any glitches that may be present.

Menu > Settings > Apps > All > Smart Connect > Clear Data

Let us know how you get on.

Re: Xperia E Speaker Stops Working

albertdecastro — Fri, 30 Jan 2015 17:20:14 GMT

Hello Jake,

Thank you for your quick reply.

I have cleared the data on Smart Connect but it didn't work. However, I have uninstalled the updates of the Smart Connect to the default version and it seems to be working good until now. I suppose there is any bug on the latest version of Smart Connect. However, if the problem persists I will let you know.

Re: Xperia E Speaker Stops Working

albertdecastro — Fri, 06 Feb 2015 15:47:19 GMT

Hello Jake, Like I said before, my Xperia E's speaker started working fine again after I had uninstalled the latest versions of Smart Connect app. Although, in the last days the speaker started having issues again, as people stop listening to me. I really don't know what's happening, this is very annoying.