topic Re: Screen not working and device not working properly! in XPERIA archive

Screen not working and device not working properly!

djdalej — Sun, 04 Jan 2015 03:02:08 GMT

Npw im a careful person with mobile never had issues before

Earlier on in the day after just getting my phone today on contract with carephone warehouse i decided to do a little water test and take pics underwater , now the first thing i did was test the pressure of the device by going in the service menu and when i did it with flaps totaly firmmly close the pressure , so i fought well there shouldnt be any problems if i put it in like 6 inches of water in clean no redisidue sink ,now i checked the flaps 6 times bettore putting in water ,now at first i was working fine taking the pics and that thne after 3 mins i pulled out then wiped it clean next thing i know the screen stop working and after the device wont come on proper ie no screen displaying ,now I bouught this because of the amazing battery life and camera now this isnt a cheap pone so it should hold up to what it says it can do , im very disappointed

I cant afford to have pay for \a new and its not my fault any help guys?

Re: Screen not working and device not working properly!

Uliwooly — Sun, 04 Jan 2015 03:29:20 GMT

Contact carephone warehouse

Re: Screen not working and device not working properly!

Uliwooly — Sun, 04 Jan 2015 03:30:00 GMT

Contact your local Xperia care and request a vacuum test

http://www.sonymobile.com/global-en/support/contact-us/

Re: Screen not working and device not working properly!

stockyvillage — Sun, 04 Jan 2015 05:53:01 GMT

If on UK take it back to CPW and get them to exchange it.You could use the sale of goods act or consumer rights.

Re: ,Battery Problem

djdalej — Thu, 08 Jan 2015 18:17:02 GMT

thanls for the reply guys took it back showed and no water inside they swapped it for a new one justl ike that have another problem now tho

@stockyvillage wrote:
If on UK take it back to CPW and get them to exchange it.You could use the sale of goods act or consumer rights.

Re: Screen not working and device not working properly!

stockyvillage — Fri, 09 Jan 2015 19:00:27 GMT

Whats the problem?

Re: Screen not working and device not working properly!

djdalej — Sun, 11 Jan 2015 01:04:16 GMT

Media sever nd android system using more than cell standy and real racing 3 using 4 % batt in about 3 mins is that normal?

Re: Screen not working and device not working properly!

Uliwooly — Sun, 11 Jan 2015 04:10:29 GMT

@djdalej 3 minutes won't reflect much, check once you are done to 10%

Re: Screen not working and device not working properly!

djdalej — Sun, 11 Jan 2015 17:21:35 GMT

Right I see yep but the other thing is antutu regards my device as having average battery life see below

Re: Screen not working and device not working properly!

Uliwooly — Sun, 11 Jan 2015 17:26:01 GMT

bellow where?