topic Re: Camera App Freezes in XPERIA archive

Camera App Freezes

Gergo — Sat, 03 Jan 2015 16:51:37 GMT

Hi!

The camera app freezes often on my Xperia Z Ultra.

Syptome:
- After taking a picture the app was continuously showing the last image not the camera picture.
- After closing and reopening the app only a black blank screen is shown with the shutter buttons and the focus square. No available exit/close buttons, the default android buttons (home/back/recent-apps) are not available.
- Restarting the phone helps only.

I made a screenshot and will be attached soon.
It happens regularly so please investigate and fix it.

Thanks!

Re: Camera App Freezes

Gergo — Sat, 03 Jan 2015 17:01:40 GMT

The screenshot is on my Google Drive here:

https://docs.google.com/file/d/0B6vfFj8qNwSkNXlmVFJ5UkozRDg/edit?usp=docslist_api

Re: Camera App Freezes

Uliwooly — Sat, 03 Jan 2015 18:27:17 GMT

Settings, apps, all, camera, clear data, restart your phone

Re: Camera App Freezes

Gergo — Sun, 04 Jan 2015 07:12:05 GMT

Thanks your reply but clearing app data or cache must not affect the overall behaviour of an android program.

Re: Camera App Freezes

Uliwooly — Fri, 16 Jan 2015 04:40:25 GMT

Were you able to fix the issue?

Re: Camera App Freezes

123ArcS — Sun, 25 Jan 2015 12:14:21 GMT

I have the exact same problem. Months ago it started to crash and force closing just the second the camera app was opened. I sent it to Sony Care service but they refused to fix it and claimed it would be releasing a update for it. 5 months has passed and nothing here. My phone has been encrypted and so is my sd card. Think that's the problem or something else...

Re: Camera App Freezes

Nareli — Sun, 08 Feb 2015 19:37:42 GMT

I got problem when i make pic from lock screen pic freez and i need block my phone after that the same problem some times is from app when i want make pic ;( pliz help

Re: Camera App Freezes

ljc20 — Wed, 11 Feb 2015 11:41:51 GMT

Im experiencing it now. Hope they would update it asap. Kinda annoying turning off and on the phone just to make camera work again..