topic Re: Z3 dual not recognizing sim card in XPERIA archive

Z3 dual not recognizing sim card

Daniel_v — Sun, 25 Jan 2015 22:27:31 GMT

I had my xperia working just fine until 2 days ago it won't recognize my sim card I inserted the sim card and the phone reboots reading the sim card but then it just says no service I went to my network provider they troubleshoot the vpn gave me a new sim card and nothing it still not recognizing it, it says no sim no service I had my phone on this network for 3 months until it suddenly stopped working what should I do now

Re: Z3 dual not recognizing sim card

Phy — Sun, 25 Jan 2015 22:34:34 GMT

is it a NANO SIM card or did you cut it to make it fit?

Re: Z3 dual not recognizing sim card

Daniel_v — Sun, 25 Jan 2015 22:37:05 GMT

It's a nano sim I didn't cut it I've just got home from talking to my cellphone provider they gave me a new one but no luck I still don't have service they told it might be the phone because everything is fine at their end

Re: Z3 dual not recognizing sim card

Phy — Sun, 25 Jan 2015 22:42:29 GMT

Contact Sony Xperia Support.
http://support.sonymobile.com/global-en/contactUs/

Re: Z3 dual not recognizing sim card

Thommo — Sun, 25 Jan 2015 22:59:49 GMT

or you can return your device to the place of purchase which is normally the best place to go