topic Re: problem with otg in XPERIA archive

problem with otg

kdo — Tue, 02 Dec 2014 07:14:35 GMT

Hi every body I have a problem with my otg connection when I connect flash drive or hard drive to my phone its say flash is damage require format and whe format completed its say this again and its format to exfat
I Tried 8 and 64gb flash drive and 2tb hdd drive(wall powered)and ntfs-exfat and fat32 but its not working and try media importer too(I test this devices with s3 and all worked flawlessly)
How can I fix this?
And is there any way to read ntfs drives with out root?(just read not write)

And I'm sorry for my bad English
Thank you

Re: problem with otg

Rickard — Tue, 02 Dec 2014 09:28:25 GMT

Sorry to hear that you have issues connecting flash drives to your phone.

Would it be possible for you to test if the same thing happens with another OTG adapter? What happens if you connect a mouse or keyboard to the phone using the same adapter?

Re: problem with otg

kdo — Tue, 02 Dec 2014 11:02:53 GMT

Thanks for your answer
I haven't any other adapter right now but I connected a mouse and it worked fine
And there is the same problem on Xperia z too!
As. I said this adapter works on the s3

Re: problem with otg

Rickard — Tue, 02 Dec 2014 11:52:23 GMT

I would suspect the OTG adapter in that case even if it works with your S3. I doubt that you would get the same issue in both your Z and Z2 or with 3 different drives.

But to make sure that there's nothing wrong with the partitioning you could try removing the partition on one of your USB drives and create a new primary partition formatted with either FAT32 or exFAT. Depending on what operating system you have you may need to use a 3:rd party software for that like MiniTool Partition Wizard or similar. Also note that doing this deletes all data on the drive so make sure you don't delete the wrong partition.

Re: problem with otg

kdo — Wed, 10 Dec 2014 14:12:37 GMT

Thank you so much I'm sorry I didn't see your reply
I deleted partition and created a new one with fat32 format but it didn't work
I installed nexus media importer v4.4 and it worked fine And I downloaded files without problem but still I can't write
Do you have the same issue or see somebody else have?

Re: problem with otg

Rickard — Wed, 10 Dec 2014 14:23:36 GMT

It works fine for me and i've tested several different USB-drives. I can move/copy files from the both the internal storage and my SD card to the USB drive using the preinstalled app called File Commander.

Re: problem with otg

kdo — Wed, 10 Dec 2014 14:46:37 GMT

Thanks again you are on stock rom or custom rom?
What build number?

Re: problem with otg

Rickard — Wed, 10 Dec 2014 15:03:56 GMT

This is our stock software. On Z2 i tested with 23.0.1.A.0.167 and on Z i used 10.5.1.A.0.292.

But i've used OTG many times before so it works on previous versions as well. I often use this method to copy backups from one phone to another.

Re: problem with otg

kdo — Wed, 10 Dec 2014 15:18:55 GMT

Thank you
Ok so why i have this problem?
Should I buy another adapter?
Is there any chance that my adapter be the cause of the problem?(it's worked with nexus media importer)

Re: problem with otg

Rickard — Wed, 10 Dec 2014 15:37:56 GMT

Yes, i recommend that you try this with another adapter. As it happens with two different phones and 3 drives i have a hard time seeing any other cause for the issue assuming you haven't modified the phones software in any way.

Re: problem with otg

kdo — Wed, 10 Dec 2014 16:26:19 GMT

Thank you for answering
I will buy another adapter tomorrow and I'll say the results here

Re: problem with otg

kdo — Thu, 11 Dec 2014 16:50:10 GMT

Hi i bought a new adapter but it's not worked too
I think maybe the problem is rom my rom is Asia but I think yours is Europe
Should I contact to the Sony support?
What is your suggestion?

And thanks

Re: problem with otg

Rickard — Fri, 12 Dec 2014 08:44:12 GMT

That's strange. It should not matter where you bought your phone. You haven't rooted your phone or changed to a 3:rd party ROM?

Re: problem with otg

kdo — Fri, 12 Dec 2014 14:10:57 GMT

Yes
I don't know i said that because the z is the Asia too and it's have the same issue
No absolutely not i never unlocked my bootloader or rooted my phone

Thanks

Re: problem with otg

Rickard — Fri, 12 Dec 2014 14:17:16 GMT

If you send me a PM with the IMEI of your phone i can test with the customization you have.

Re: problem with otg

kdo — Fri, 12 Dec 2014 17:28:21 GMT

OK I will send my IMEI
But how?! can you tell me please

Thank you

Re: problem with otg

Rickard — Mon, 15 Dec 2014 09:44:09 GMT

I've tested this on the same software that you have in your phone and it works fine for me so it's not an issue with the software you have in your phone.

If you connect a thumb drive using an OTG-cable and then open the preinstalled app called "File Commander" you should see "External USB storage" as en option. If you tap it you will see all files on the thumb drive and using File Commander you can copy files to/from the thumb drive.

If this doesn't work i recommend that you bring the phone, cable and thumb drive to a service location for further investigation.