topic Re: Xperia U Display Problem in XPERIA archive

Xperia U Display Problem

Rilakkuma — Sat, 24 Jan 2015 08:25:56 GMT

Hello Everyone!

I have a huge problem. My Phone felt from at from least more than 1 meter on the floor (on the back)!:smileysad:

The screen was black when I picked it up. I pressed the on button and the only thing what happend was that I heard the vibration and the screen was grey (just as normal just without the Sony logo). It was blinking and I couldn't turn it off without putting the battery out. I took out the SIM card because I was scared it was broken, but now I'm not able to put it in correctly I started my Pc and connected it with my phone to save some data, but it semed that it didn't perceive it. The USB sign showed shortly, but then dissapeared again. Then it looked like it worked, but when I clicked on the USB sign, nothing happend it was just empty. My phone is now conected to it and the red loading lamp is glowing,but the screen seems to be dead when I press the button. I really don't now what to do because I really need this phone! It is a little over a year old, but work always just as new with just a few issues. What should I do?

Thanks for all you replies!:smileysmileywink:

Re: Xperia U Display Problem

Phy — Sat, 24 Jan 2015 08:42:42 GMT

Contact Sony Xperia Support, because it's a hardware issue.
http://support.sonymobile.com/global-en/contactUs/

Re: Xperia U Display Problem

Uliwooly — Sat, 24 Jan 2015 08:53:32 GMT

You could repair the phone yourself (DIY) , it will be a lot cheaper BUT it will void the warranty if any.

Re: Xperia U Display Problem

Rilakkuma — Sat, 24 Jan 2015 09:11:15 GMT

Thanks for you Reply!

You say that I can repair it by myself, but can you tell me what is going on in my phone? What is the problem and what happend?

Re: Xperia U Display Problem

Rilakkuma — Sat, 24 Jan 2015 09:14:24 GMT

How can I repair it?

Re: Xperia U Display Problem

Uliwooly — Sat, 24 Jan 2015 09:21:30 GMT

There's no way to know until you get it checked.