topic pressing settings does not open up setting,. in XPERIA archive

pressing settings does not open up setting,.

andygathercole — Thu, 06 Nov 2014 16:22:19 GMT

On my E1, I cannot open up settings I dont know why . On the home page chrome does not open , I get a X , Why?

Can anyone help, I am very new to this phone.

Thanks Andy

Re: pressing settings does not open up setting,.

_alexdon_ — Thu, 06 Nov 2014 16:28:00 GMT

Settings for chrome?

Re: pressing settings does not open up setting,.

Jake-SonyXperia — Fri, 07 Nov 2014 00:48:52 GMT

Hi andygathercole

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I am sorry to hear about this issue, however we do ask that you please supply more information. can you please advise if this is related to an application or if this is the handsets setting option ( screw driver & spanner).

Generally an X above the application would indicate that you are trying to uninstall the app within the menu section.

I am sorry for this inconvenience.

Re: pressing settings does not open up setting,.

andygathercole — Fri, 07 Nov 2014 14:36:41 GMT

It is the screwdriver & spanner app

Andy

Re: pressing settings does not open up setting,.

Jake-SonyXperia — Sun, 09 Nov 2014 21:44:28 GMT

Are you able to boot the handset in to Safe mode and see if the issue continues?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Let us know how this goes.