topic Re: Sony Xperia Z3 Magnetic Charging Port CAME OFF in XPERIA archive

Sony Xperia Z3 Magnetic Charging Port CAME OFF

limxiong — Wed, 31 Dec 2014 18:48:26 GMT

I've purchased my Sony Xperia Z3 for one week, today is the first time i use the magnetic charging dock.

The next following thing shocked me up, the magnetic charging port CAME OFF when i lift up my Sony Xperia Z3 from the Magnetic Charging Dock!! What a joke!!

Have anyone got the same problem?

Spoiler

Re: Sony Xperia Z3 Magnetic Charging Port CAME OFF

Thommo — Wed, 31 Dec 2014 18:49:50 GMT

You need to either return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/

Re: Sony Xperia Z3 Magnetic Charging Port CAME OFF

Uliwooly — Wed, 31 Dec 2014 18:54:54 GMT

Just wondering, were you using a Sony Dock or did a cheap Dock, I've seen them on ebay, quite cheap compared to Sony's

Re: Sony Xperia Z3 Magnetic Charging Port CAME OFF

htun007469 — Wed, 31 Dec 2014 22:08:29 GMT

Me too how help

Re: Sony Xperia Z3 Magnetic Charging Port CAME OFF

Thommo — Wed, 31 Dec 2014 22:28:29 GMT

See my post above - It's all you can in situations like this

Re: Sony Xperia Z3 Magnetic Charging Port CAME OFF

limxiong — Sat, 03 Jan 2015 08:32:02 GMT

i use the original sony magnetic charging dock, first time use it and tada! the magnetic charging port just came off

Re: Sony Xperia Z3 Magnetic Charging Port CAME OFF

Curnow1 — Sat, 03 Jan 2015 09:42:03 GMT

Well contact Sony, that is the first thing you want to do. Return your phone to the place of purchase. DO NOT PUT IT IN WATER IT IS NOT WATERPROOF ANYMORE!

Re: Sony Xperia Z3 Magnetic Charging Port CAME OFF

fabius1994 — Sat, 13 Jun 2015 09:24:05 GMT

I have the same issue too. Can I ask for the sostitution of the device in warranty? I've already send my device in warranty for two times for the same problem, but they didn't solve it. They changed the magnetic port but the issue is still there.

Re: Sony Xperia Z3 Magnetic Charging Port CAME OFF

stockyvillage — Sat, 13 Jun 2015 10:57:00 GMT

@fabius that depends on the consumer rights in your country on how many times they are allowed to repair before replacing