topic Re: BIG BUG in XPERIA archive

BIG BUG

arian — Fri, 28 Nov 2014 12:07:37 GMT

when mine phone is 100 persent sharge and stay in the sharg for full it . after 20 min turn off automatic it !!!!!

this is bad and you have a big bug in the software . mine phone is xperia tx . and is update android software it . please insert a new update for repair this bug or for better suport you from me . please insert a new update android 4.4 or 5 . tanks

Re: BIG BUG

Hampus — Fri, 28 Nov 2014 14:58:58 GMT

I don't think this is a software bug. I suggest that you perform a software repair on your phone via PC Companion to exclude software related problems:
http://support.sonymobile.com/global-en/tools/pc-companion/

In PC Companion you press start on Support Zone > Start on Update the phone/tablet software > Repair phone/tablet (the blue clickable link in the message) > Follow these steps without having your device connected to the PC.

Follow the instruction that appears in the program and do not connect your device until this guide tells you how to connect it.

But if the problem persist, I suggest that you visit nearest service center to have your phone examined by a technician. You can contact your local support team for further information about nearest service center and/or how to proceed with this in the best possible way:
http://support.sonymobile.com/global-en/contactUs/

Re: BIG BUG

arian — Sat, 06 Dec 2014 04:41:03 GMT

No this problem is not small. I installed several it. But I don't solve it but in the kernel 9.2.a.1.195 solve it. And your programer is not very good because I can share album phone with another phone (Samsung, Nokia etc...) and work in their. Sorry