topic Z1 compact camera 'image not saved' in XPERIA archive

Z1 compact camera 'image not saved'

Brooksygirl — Wed, 26 Nov 2014 15:18:33 GMT

I decided to test out my brand new camera with my Z1 compact, I was in love with the phone. I noticed that it started to freeze every now and again and I decided just to lock and unlock, not a problem however now it has stopped freezing and instead it states that it cannot save the phot on most photos? Anyone else have this or should I send back to carphone warehouse?

Re: Z1 compact camera 'image not saved'

Hampus — Wed, 26 Nov 2014 15:22:46 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Have you checked so you have the latest software on your phone? In the latest software, the camera experience has been updated and improved:
http://support.sonymobile.com/global-en/xperiaz1compact/software/

Re: Z1 compact camera 'image not saved'

Brooksygirl — Wed, 26 Nov 2014 15:34:30 GMT

Yep my phone is fully up to date x

Re: Z1 compact camera 'image not saved'

ashishsingh007 — Wed, 26 Nov 2014 18:55:09 GMT

Yes, I also got this bug however after a reboot it's working fine now.

Re: Z1 compact camera 'image not saved'

Jake-SonyXperia — Thu, 27 Nov 2014 01:53:03 GMT

You could try clearing the data from within the Cameras application.

Menu > Settings > Apps > All > Camera > Clear Data.

This wont remove any photos.

Re: Z1 compact camera 'image not saved'

ashishsingh007 — Fri, 28 Nov 2014 19:48:46 GMT

Did that, well monitor and report back