topic Re: Z3 Multi touch Problems when Typing Quickly in XPERIA archive

Z3 Multi touch Problems when Typing Quickly

kfirms — Mon, 19 Jan 2015 17:42:08 GMT

I have been having issues typing quickly, and went to the service menu to further diagnose the issue. This is what happens wen I quickly use my thumbs near each other. As you can see, the phone registers some phantom swipes which make typing or doing anything close to each other very difficult. I have not received the newest firmware that should fix some performance issues, so I hope that is resolved when I do. I have performed a fresh install from my Mac, and this is the 2nd Z3 D6603 from Canada that I have noticed having this issue.

Re: Z3 Multi touch Problems when Typing Quickly

Uliwooly — Mon, 19 Jan 2015 19:03:48 GMT

Does the phone has a protective case and/or film? glove mode on?

Re: Z3 Multi touch Problems when Typing Quickly

kfirms — Mon, 19 Jan 2015 20:59:09 GMT

This happens with or without a protector on. Glove mode is not on.

Re: Z3 Multi touch Problems when Typing Quickly

Uliwooly — Mon, 19 Jan 2015 21:34:12 GMT

Contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

Re: Z3 Multi touch Problems when Typing Quickly

kfirms — Tue, 20 Jan 2015 00:18:24 GMT

I have emailed them before, didn't get back to me. Pretty frustrated but I'm hoping for the new firmware. Not sure how I can force it.

Re: Z3 Multi touch Problems when Typing Quickly

Uliwooly — Tue, 20 Jan 2015 04:50:40 GMT

What if you call them?