topic Re: Touching issue on Z3 tablet compact in XPERIA archive

Touching issue on Z3 tablet compact

Dartmouth47 — Fri, 26 Dec 2014 20:36:16 GMT

Just had my Z3 tablet for a month or so, some serious touching issue

sometimes it will touch everywhere quite randomly when my finger touches the screen, i though a touching pen would help, sadly it didnt.

now im even having issue just to unlock my table cause it flies everywhere when I start to draw the pattern, same issue with the typing, browsing etc etc, just make it unusable from time to time

Re: Touching issue on Z3 tablet compact

Uliwooly — Fri, 26 Dec 2014 20:55:35 GMT

Does it has a protective case or film?

Re: Touching issue on Z3 tablet compact

Dartmouth47 — Fri, 26 Dec 2014 21:27:22 GMT

yes it does, are you suggesting the film is what cause the problem?

Re: Touching issue on Z3 tablet compact

Dartmouth47 — Fri, 26 Dec 2014 21:31:31 GMT

Btw the room temperature seem to have some effect on this, most likely it happens when the room is warm

acutally forget about it, it just happened again, and im freezing cold right here

Re: Touching issue on Z3 tablet compact

Uliwooly — Fri, 26 Dec 2014 21:43:06 GMT

It could be the film

Re: Touching issue on Z3 tablet compact

Dartmouth47 — Fri, 26 Dec 2014 22:09:06 GMT

the thing is I bought the same film to be used on both the Z3 tablet and iPhone, if indeed the film is what causes this issue, it happens on Z3 but not the iPhone, it should then be recognised as a defect shouldn't it

Re: Touching issue on Z3 tablet compact

Uliwooly — Sat, 27 Dec 2014 03:37:05 GMT

It's not defective, perhaps a different brand

Re: Touching issue on Z3 tablet compact

Dartmouth47 — Sat, 27 Dec 2014 09:48:29 GMT

anyway, i peeled off the film and the problem still occur, and no one else seemed to have reported the same problem, guess this specific one of mine needs repair then

Re: Touching issue on Z3 tablet compact

Uliwooly — Sun, 28 Dec 2014 19:29:13 GMT

Sorry to hear that, contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

Re: Touching issue on Z3 tablet compact

SHeila309 — Sun, 11 Jan 2015 18:51:37 GMT

I got the problem because of the Twilight app. Reinstall and use another app, and the problem has not been back yet. Some blue filter apps can be a pain.

Re: Touching issue on Z3 tablet compact

SergioPL1 — Sun, 11 Jan 2015 19:57:44 GMT

I use bluefilter for that. Doesn't create problems on Z2 Tablet.

Re: Touching issue on Z3 tablet compact

SHeila309 — Wed, 21 Jan 2015 01:33:39 GMT

I have no problems using blue filter on Z2, and only once on Z Ultra. But on Z3, Twilight was awful, from touching problems and the Twilight app seems to take control the brightness of the display, costing too much power, not to mention annoying to read when the brightness got up and down by itself.

Yeah, and some matt films are just awful, better tempered glass.

Re: Touching issue on Z3 tablet compact

spiez — Thu, 05 Feb 2015 13:33:34 GMT

I have the same.issue now while playing coc. Screen is so unreponsive on z3 tablet. Experienced after installing remote play but i have uninstalled.it already but still.same problem

Re: Touching issue on Z3 tablet compact

SHeila309 — Thu, 05 Feb 2015 13:59:44 GMT

I am sorry to hear that? Have you tried repair with Sony Companion? It tends to eliminate most problems. But you have to report this to Sony, perhaps they have other suggestions and ideas.