topic Re: Flash problem with Z2 in XPERIA archive

Flash problem with Z2

tugares34 — Wed, 05 Nov 2014 15:27:04 GMT

Hey;
When I take a picture my flash is working but with lamp apps or video ( it's on position) don't work. Guys do you have any idea to solve it?

Re: Flash problem with Z2

HrithikSmarty — Wed, 05 Nov 2014 15:47:10 GMT

try clearing cache of camera app and try keeping flash to ON not in Auto mode

Re: Flash problem with Z2

tugares34 — Wed, 05 Nov 2014 15:48:28 GMT

How can I clear it? Could you please explain me?

Re: Flash problem with Z2

Hampus — Wed, 05 Nov 2014 15:49:35 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

If you have updated your Xperia Z2 to the latest software, you can add "Flash light" to your quick settings. Drag down the notification field > Go to Quick settings > Edit > Flash light. Does this function work?

Re: Flash problem with Z2

HrithikSmarty — Wed, 05 Nov 2014 15:50:40 GMT

go to settings>apps>all apps>camera>open that and clear data/cache

Re: Flash problem with Z2

tugares34 — Wed, 05 Nov 2014 16:08:39 GMT

There's no solution I did flashlight but no solution @Hampus and I cleared whole data's about camera but no solution. The interesting thing is my flashlight is working when I take photos

Re: Flash problem with Z2

HrithikSmarty — Wed, 05 Nov 2014 16:11:02 GMT

just try repairing with pcc

Re: Flash problem with Z2

tugares34 — Wed, 05 Nov 2014 16:21:50 GMT

Ok if it's not solve do you have any other idea?

Re: Flash problem with Z2

_alexdon_ — Wed, 05 Nov 2014 16:26:20 GMT

You may need to perform a software repair using PC companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: Flash problem with Z2

HrithikSmarty — Wed, 05 Nov 2014 16:40:34 GMT

it solves ..if not take it to a nearest service centre amd they will update your phone and solve the issue

Re: Flash problem with Z2

tugares34 — Wed, 12 Nov 2014 23:06:38 GMT

I sold then I bought Z3 compact thank you everyone

Re: Flash problem with Z2

drakula — Tue, 25 Nov 2014 15:34:14 GMT

i have the same problem. i tried the flashlight from Quick settings > Edit > Flash light, also from the camera and google market.nothing works. if a take a picture in the night, the flash works, but is so bright that every thing from the photo it's just a white shape. i tried softwre repaire, nithing works:(