topic Re: Xperia Z Flash Problem in XPERIA archive

Xperia Z Flash Problem

MeGoX — Fri, 16 Jan 2015 09:39:06 GMT

I have a problem with my xperia Z dont know if someone else has this problem. When i take photos with flash i get a big white spot on the right of the image and the image is unclear.

Re: Xperia Z Flash Problem

_alexdon_ — Fri, 16 Jan 2015 09:42:40 GMT

Do you have a back case or screen protector?

Re: Xperia Z Flash Problem

MeGoX — Fri, 16 Jan 2015 09:47:32 GMT

My phone is white and i have the flip cover

Re: Xperia Z Flash Problem

_alexdon_ — Fri, 16 Jan 2015 09:50:42 GMT

Maybe you could take it off and try like that?

Re: Xperia Z Flash Problem

MeGoX — Fri, 16 Jan 2015 09:56:17 GMT

Tried it its the same...

Re: Xperia Z Flash Problem

_alexdon_ — Fri, 16 Jan 2015 09:59:14 GMT

Do you also have a screen protector on the back of the device? You could try settings-apps-all-camera,force stop and clear data too.

Re: Xperia Z Flash Problem

MeGoX — Fri, 16 Jan 2015 10:15:12 GMT

Nope. Tried doing that its still the same

Re: Xperia Z Flash Problem

_alexdon_ — Fri, 16 Jan 2015 10:22:27 GMT

Could you take a look at the camera lens for any scratches? Maybe it would be wise to take your device to a sony service:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Xperia Z Flash Problem

MeGoX — Fri, 16 Jan 2015 12:00:02 GMT

It has alittle bit. But when i take pictures widout flash its normal

Re: Xperia Z Flash Problem

_alexdon_ — Fri, 16 Jan 2015 12:05:17 GMT

You should have the device examined.

Re: Xperia Z Flash Problem

MeGoX — Fri, 16 Jan 2015 12:20:55 GMT

Can i send a picture to you so that you kniw what im talking about?

Re: Xperia Z Flash Problem

Uliwooly — Fri, 16 Jan 2015 20:41:09 GMT

You could upload the picture here or on box or dropbox and post the link here

Re: Xperia Z Flash Problem

MeGoX — Fri, 16 Jan 2015 20:59:31 GMT

https://www.dropbox.com/s/yt8q1woewkjo2o0/DSC_0015.JPG?dl=0

Re: Xperia Z Flash Problem

Uliwooly — Fri, 16 Jan 2015 21:18:21 GMT

Check the lens and see if there are any scratches, and that picture was taken without the protective case? and you don't have a protective film?

Re: Xperia Z Flash Problem

MeGoX — Fri, 16 Jan 2015 21:23:11 GMT

Has some scratches no cover no film

Re: Xperia Z Flash Problem

Uliwooly — Fri, 16 Jan 2015 21:25:37 GMT

There you go, that's the issue, contact your local Xperia Care