topic Re: Not Getting Full Text in XPERIA archive

Not Getting Full Text

BelchinBertha — Tue, 23 Dec 2014 22:15:09 GMT

When someone sends me a text that is 2 or more pages long, it doesn't come thru all the way. I'll get the first page of the text but that text will end with the word "null" and I won't recieve the rest of the text. It's happened when receiving text from different carriers and different types of phones, so I have to believe it's on my end. I wish I could post a screenshot

Any ideas on what I can do to prevent this from happening anymore?

Re: Not Getting Full Text

_alexdon_ — Tue, 23 Dec 2014 22:24:00 GMT

You can post a screenshot if you request desktop version. This is a strange thing indeed.

Re: Not Getting Full Text

Uliwooly — Tue, 23 Dec 2014 22:27:55 GMT

Contact your carrier regarding that, you could try different Messaging apps such as hancend, also are those messages sent through iphones? are those texts perhaps longer than 160 characters that might be converted to MMS and there's a network issue?

I used to have that issue with a friend and that was the issue.

Re: Not Getting Full Text

BelchinBertha — Tue, 23 Dec 2014 23:41:14 GMT

Ok I logged on to my computer.....here is a screen shot of the issue I am having. It is happening with texts over 160 characters long, but not all the time. It seems to be hit or miss. And it seems to be happening with any type of phone and any carrier.......so it makes me think it' something with my phone (xperia z1s)

Re: Not Getting Full Text

Jake-SonyXperia — Wed, 24 Dec 2014 00:18:42 GMT

Hi BelchinBertha,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I suggest you try clearing the data from the application and then send a message to yourself.

Menu > Settings > Apps > All > messaging > Clear Data.

let us know how you get on.

Re: Not Getting Full Text

BelchinBertha — Mon, 02 Feb 2015 02:33:00 GMT

Ok, I've cleared cache, cleared data...restarted. I even went ahead an force stopped once. It fixes the problem temporarily but then I have the issues again. Very frustrating