topic incoming calls in XPERIA archive

incoming calls

arhez — Wed, 14 Jan 2015 14:47:31 GMT

When someone is calling me the phone simply vibrates. There is no display of number and no option to receive or disconnect calls

Re: incoming calls

Thommo — Wed, 14 Jan 2015 14:54:22 GMT

Try performing a system repair using Pc Companion as this will often fix issues - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

Re: incoming calls

dandy63 — Wed, 14 Jan 2015 15:29:49 GMT

Hi, could you try....Settings - Apps then swipe right to All then scroll down to InCallUI & select :smileysmileywink:

Re: incoming calls

arhez — Wed, 14 Jan 2015 16:30:33 GMT

@ dandy: it did not help..

@thommo: is there any other solution without help of computers and without losing data..

Re: incoming calls

dandy63 — Wed, 14 Jan 2015 16:42:37 GMT

So, when your phone rings & vibrates is the screen black You could try running the phone in Safe Mode, this will show if there are any 3rd party apps that could be interferring with your phone functions....link below

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: incoming calls

arhez — Wed, 14 Jan 2015 17:16:38 GMT

Thanks a ton Dandy.. Problem solved..

Re: incoming calls

dandy63 — Wed, 14 Jan 2015 18:09:34 GMT

Thats great news......my pleasure

Re: incoming calls

ahmedsaleh8484 — Thu, 15 Jan 2015 08:26:35 GMT

Dandy... Thanks a lot for your very positive response
I had the same problem & it was solved by selecting the INCallUI... I appreciate your help too much 😄