topic Re: Transfer to sd card button unresponsive in XPERIA archive

Transfer to sd card button unresponsive

moth115 — Sun, 02 Nov 2014 16:14:19 GMT

I've had the phone about 6 months and only this last week or so had the issue. I've tried a number of sd cards, including ones I've used before that worked fine, but no luck.

Through settings- storage.. I can see i have about 4 gb of photos and videos, the sd card currently in there is 16 gb and It shows up on the screen..but when I click on the transfer to sd card button nothing happens.

I didn't have much internal memory left, so I've deleted loads of apps and files I didn't need, so currently have just over 1 gb of internal memory free, deleted all cache from apps, closed all apps etc, but still no response from the button.

I've searched online, could find sd card problems and solutions, but not this one.

Any help would be greatly appreciated. Thanks

Re: Transfer to sd card button unresponsive

Uliwooly — Sun, 02 Nov 2014 16:20:32 GMT

Do you have the latest update?

Re: Transfer to sd card button unresponsive

moth115 — Sun, 02 Nov 2014 16:38:34 GMT

Yes, this is the first time I've transferred to sd since the recent android update though, I think. I hardly had an internal memory left, and was thinking for a few days it could be the reason (I was getting the warning, not much memory, could effect some functions message) I've deleted a lot now, fully restarted phone, but still no luck.

Just to add, when I press the button, the strip of grey at the bottom turns black, but no messages. If I go to notifications there's no sign it's trying to process something.

I've got about 3 gb of edited photos that are showing in 'miscellaneous' on internal memory .. In the past I've used a file manager to move to the photographs folder so they'll transfer to sd. Like I say though there's about 4gb in photographs/video folder that are ready to move.

I had feeling it was something to do with memory being so full, as I'd never let it get this full before.

Re: Transfer to sd card button unresponsive

Uliwooly — Sun, 02 Nov 2014 16:40:35 GMT

What if you try again with the File Manager ?

Re: Transfer to sd card button unresponsive

moth115 — Sun, 02 Nov 2014 17:01:32 GMT

I'd tried with a couple of different apps . One called FX. And was getting a message saying unable to copy. But..just trying with' file commander ' cut and paste one of the picture folders and it looks to be working! I don't think I'd tried this app lately.

Thanks for the tip. I'll move a few more folders over using this, free some more space and see if that solves issue with the button. Thanks

Re: Transfer to sd card button unresponsive

Uliwooly — Sun, 02 Nov 2014 17:05:46 GMT

This is what I've done

Open a File commander > videos > transfer the biggest files to the SD card > and then select multiple pictures and transfer them, it might be long but that should help you

Re: Transfer to sd card button unresponsive

moth115 — Sun, 02 Nov 2014 17:15:04 GMT

Yup, it seems to be working, just in the process of transferring, thanks for your help

Re: Transfer to sd card button unresponsive

moth115 — Sun, 02 Nov 2014 17:18:52 GMT

I've transferred about 3gb over to card now using file commander, so that's fine, free'd up plenty of space.
The button In storage menu still not working, but I'm happy to just use the file commander in future if that works.

Re: Transfer to sd card button unresponsive

Uliwooly — Sun, 02 Nov 2014 17:21:41 GMT

Restart your phone and check again

Re: Transfer to sd card button unresponsive

moth115 — Sun, 02 Nov 2014 17:22:18 GMT

Will do, was just thinking that, thanks

Re: Transfer to sd card button unresponsive

moth115 — Sun, 02 Nov 2014 17:31:10 GMT

It's still not working after restart.Just transferring more files using file commander.

Re: Transfer to sd card button unresponsive

Uliwooly — Sun, 02 Nov 2014 17:37:07 GMT

That's quite odd, what if you boot on safe mode

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: Transfer to sd card button unresponsive

moth115 — Sun, 02 Nov 2014 18:57:48 GMT

The button still isn't working after restart. I've transferred files to sd card with file commander, and har just over 4 gb free of internal memory.

Have you come across this problem before?

Re: Transfer to sd card button unresponsive

moth115 — Sun, 02 Nov 2014 18:59:24 GMT

Apologies, I didn't realise my last message had posted, and didn't see reply! I'll try safe mode, thanks

Re: Transfer to sd card button unresponsive

Uliwooly — Sun, 02 Nov 2014 18:59:58 GMT

I have not, the only problem I had was that I was not able to transfer anything, once you transfer everything you could repair your phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Transfer to sd card button unresponsive

moth115 — Sun, 02 Nov 2014 19:12:45 GMT

Still the same in safe mode. They grey bar at the bottom and horizontal bar across the top of screen go black for a second or two and then back to grey, is the only response when I press the button.

Thanks for link, I've been thinking I should back up on pc, so far not linked phone to my computer. I'll do that and then follow the other link.
Thanks

Re: Transfer to sd card button unresponsive

Uliwooly — Sun, 02 Nov 2014 19:15:41 GMT

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