topic Re: Z3 compact lag in XPERIA archive

Z3 compact lag

betrue2yourself — Tue, 13 Jan 2015 07:25:59 GMT

HI there!

So, I bought the gadget few weeks ago in December. Everything was ok till yesterday.

The phone started to lag. Antutu benchmark has shown 37-38k instead of usual 45-46k. While performing video tests - very hard lags and the downfall of fps from usual 40 to 27-28.

The lag dissapears when connected to the charger. Already tried to hard reset/to work in Safe Mode - nothing helped. What is the issue can be?

Thanks in advance!

Re: Z3 compact lag

_alexdon_ — Tue, 13 Jan 2015 08:06:44 GMT

Do you have stamina mode enabled?

Re: Z3 compact lag

betrue2yourself — Tue, 13 Jan 2015 08:10:25 GMT

No, I do not use it at all.

Re: Z3 compact lag

_alexdon_ — Tue, 13 Jan 2015 08:17:13 GMT

Could you perform a software repair? Safe mode should help in your case but I see it doesn't.

Re: Z3 compact lag

betrue2yourself — Tue, 13 Jan 2015 08:31:56 GMT

You mean usual Reset to Factory Settings? Now performing. Hope that helps but do not think so. Will let you know shortly about the results.

Re: Z3 compact lag

betrue2yourself — Tue, 13 Jan 2015 08:42:22 GMT

Did not help...

Re: Z3 compact lag

_alexdon_ — Tue, 13 Jan 2015 11:34:17 GMT

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: Z3 compact lag

betrue2yourself — Tue, 13 Jan 2015 11:41:34 GMT

Thx. Gonna try now. Will let you know shortly.

Re: Z3 compact lag

_alexdon_ — Tue, 13 Jan 2015 11:43:28 GMT

Keep us updated.

Re: Z3 compact lag

betrue2yourself — Tue, 13 Jan 2015 11:56:26 GMT

After a hard reboot of Z3 Compact the laptop cannot find the phone - the same for PC companion....?!

Win7 Enterprise 64bit

Charging but nothing else...Although few days ago I had no robelms with connecting it to the same laptop (which is Sony Vaio btw)

Re: Z3 compact lag

_alexdon_ — Tue, 13 Jan 2015 13:13:08 GMT

Strange,check this out:

http://talk.sonymobile.com/t5/FAQ/USB-connection-problems/m-p/348074#U348074

Re: Z3 compact lag

betrue2yourself — Wed, 21 Jan 2015 08:08:00 GMT

Nothing helped at all.

The phone now is given to the service center - they've already forwarded it to the fabric...Suppose smth serious with hardware...If yes - than will intend on changing it. Do not wanna use the hard repaired phone...

Very upset with Z3 Compact....

Re: Z3 compact lag

betrue2yourself — Wed, 28 Jan 2015 10:05:13 GMT

So, got my phone back. They changed the motherboard...Thanks to warranty, but still vert upset that happened after 2 weeks of usage... Will try to get the new phone from Sony.