topic Re: YELLOW STRIP in XPERIA archive

YELLOW STRIP

DmitryCH — Sat, 20 Dec 2014 19:47:00 GMT

Recently there was such strip. It increases when phone heats up if to play long. Somebody knows because of what it occurs and whether it is worth replacing phone, well or can all of them such?

Re: YELLOW STRIP

Phy — Sat, 20 Dec 2014 20:28:25 GMT

You should contact Sony Xperia Support

http://www.sonymobile.com/global-en/support/contact-us/

Re: YELLOW STRIP

ilkerbenli — Fri, 30 Jan 2015 13:16:26 GMT

Hey Dmitry,

I have exactly the same problem with my phone. Did you contacted with anyone, or found a solution for this ?

Re: YELLOW STRIP

DmitryCH — Sun, 08 Feb 2015 14:02:18 GMT

On my appeal to the service center and in a support service the answer was received that it my wines. I deformed phone. But on phone there are no deformation traces, respectively they try to deceive. In the service center I in a personal meeting was told that Sony (producer) induced them to do such conclusion and that actually they didn't even examine phone. Can do it at us in Russia so. But I have only one exit - to appeal to court. I think that there will force Sony to return money or to exchange phone. (Already there is an experience)

Re: YELLOW STRIP

DmitryCH — Sun, 08 Feb 2015 15:07:36 GMT

This photo from Sony service

And my photo

SONY workers of service like photoshop!!!:smileymrgreen:

Re: YELLOW STRIP

Lord_viridis — Sun, 08 Feb 2015 22:00:45 GMT

Idiots, the "deformed" section is the magnetic port which IS inset slightly.

Re: YELLOW STRIP

DmitryCH — Sun, 08 Feb 2015 22:21:02 GMT

This port on my phone normal or is deformed? (I don't have anything that there is connected therefore I don't know as it has to look, can when bought I overlooked though it is visible nothing). In service referred to deformation of the case which actually isn't present.

Re: YELLOW STRIP

DmitryCH — Sun, 08 Feb 2015 22:25:51 GMT

Re: YELLOW STRIP

DmitryCH — Sun, 08 Feb 2015 22:34:35 GMT

Where deformation? What for nonsense? This left unfinished product strongly is heated, and most likely inside it has temperature deformations are will be defined by examination.

Re: YELLOW STRIP

DmitryCH — Sun, 08 Feb 2015 22:41:17 GMT

The nano - deformation probably:smileyhappy:

Re: YELLOW STRIP

Lord_viridis — Mon, 09 Feb 2015 12:15:15 GMT

Your port looks normal, not deformed.

Re: YELLOW STRIP

TobiasHedlund — Mon, 09 Feb 2015 13:33:29 GMT

I have a simular issue with my Z3 but it isn´t as big of a yellow spot. It is located just above the magnetic port and is about 8mm long. I noticed it yesterstay "Sunday" and it wasn´t present on saturday.. I had my phone on charge on the magnetic charger!

Re: YELLOW STRIP

DmitryCH — Mon, 09 Feb 2015 15:35:16 GMT

Clearly. I poisoned two claims today - one in the service center, the second in the sony mobile.
It is necessary to go to court.