Update stayed half

DaFNe — Sat, 01 Nov 2014 13:31:26 GMT

xperia s during the update "update engine error 100" gave the error, currently my phone will not turn on, the PC companion does not connect to the phone, how can I fix it?

Re: Update stayed half

_alexdon_ — Sat, 01 Nov 2014 14:47:30 GMT

You may need to perform a software repair using PC companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

topic Re: Update stayed half in XPERIA archive

Update stayed half

Re: Update stayed half