topic Battery draining even while charging in XPERIA archive

Battery draining even while charging

ochie — Mon, 12 Jan 2015 09:02:23 GMT

Please help... I can't seems to charge my z1, the battery keep draining even when i use the wall plug to charge it. Now i think it is totally out. Tried to charge it but red blinking light keep blinking. Tried to press "power+up button" no effect. PC companion can't detect my phone. What shld i do next?? Hope someone can help me

Re: Battery draining even while charging

Thommo — Mon, 12 Jan 2015 09:07:48 GMT

You need to either return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/

Re: Battery draining even while charging

dandy63 — Mon, 12 Jan 2015 10:27:00 GMT

Hi, are you using the original USB Cable & Charger.....may be worth your while trying a different USB Cable then a different wall charger if you have them, that way it rules out the actual chargers/cables as the possible fault........if no luck with that then follow Thommos advice......good luck :smileysmileywink:

Re: Battery draining even while charging

Soubie — Thu, 15 Jan 2015 11:01:03 GMT

I have also gone through this. Reset your phone to factory data, and if you are using a low power charger change it, use more than 1amp