topic Re: experia z in XPERIA archive

experia z

kristie — Sun, 11 Jan 2015 03:09:18 GMT

My phone keeps turning itself off except when on charge or on a pH call. And when it does turn itself off it won't turn back on unless charger plugged in

Re: experia z

Uliwooly — Sun, 11 Jan 2015 03:10:32 GMT

Repair your phone with

PC Companion (PCC)
http://support.sonymobile.com/us/tools/pc-companion/

Bridge (for Mac)
http://support.sonymobile.com/global-en/tools/bridge-for-mac/

Re: experia z

Uliwooly — Sun, 11 Jan 2015 03:11:10 GMT

If that doesn't work contact your local Xperia care as it might be a hardware issue

http://www.sonymobile.com/global-en/support/contact-us/

Re: experia z

kristie — Sun, 11 Jan 2015 03:15:39 GMT

Yes I have tried the software repair but hoping I could try something else as don't wanna have to send it away

Re: experia z

Uliwooly — Sun, 11 Jan 2015 03:19:24 GMT

Sorry to hear that, but you have to send it in