https://community.sony.com.mk/t5/xperia-archive/ion-microphone/m-p/3319008#M445209 <P>Hi and welcome to the community! Since you're new please be sure that you have checked out our <A href="https://community.sony.co.uk/t5/Welcome/Discussion-guidelines/m-p/349678#U349678" target="_blank">Discussion guidelines.</A><BR /><BR /></P> <P>I'm not sure what you mean, could you please elaborate? Have you tried to perform a software repair in PC Companion but still experience the same behaviour? If not, you can perform the repair by following these steps:</P> <P><BR />In PC Companion you press start on Support Zone &gt; Start on Update the phone/tablet software &gt; Repair phone/tablet (the blue clickable link in the message) &gt; Follow these steps without having your device connected to the PC.<BR /> <BR />Follow the instruction that appears in the program and do not connect your device until this guide tells you how to connect it.<BR /><BR /><SPAN>But if there are no improvement, it sounds more related to a hardware issue that needs to be examined and fixed by a technician at an authorized service center. I suggest that you contact your local support team for further information about how to proceed with this in the best possible way:</SPAN><BR /><A href="http://www.sonymobile.com/global-en/support/contact-us/contact-info/" target="_blank" rel="nofollow noopener noreferrer">http://www.sonymobile.com/global-en/support/contact-us/contact-info/</A></P> Thu, 30 Oct 2014 15:42:15 GMT Hampus 2014-10-30T15:42:15Z https://community.sony.com.mk/t5/xperia-archive/ion-microphone/m-p/3319007#M445208 <PRE><SPAN>Hello, the microphone of my xperia ion or almost not working, apparently the problem is software because I already had the problems under warranty. Can we do the repair oneself knowing that PC Companion is ineffective ...</SPAN></PRE> Thu, 30 Oct 2014 09:06:37 GMT https://community.sony.com.mk/t5/xperia-archive/ion-microphone/m-p/3319007#M445208 duncan28 2014-10-30T09:06:37Z https://community.sony.com.mk/t5/xperia-archive/ion-microphone/m-p/3319008#M445209 <P>Hi and welcome to the community! Since you're new please be sure that you have checked out our <A href="https://community.sony.co.uk/t5/Welcome/Discussion-guidelines/m-p/349678#U349678" target="_blank">Discussion guidelines.</A><BR /><BR /></P> <P>I'm not sure what you mean, could you please elaborate? Have you tried to perform a software repair in PC Companion but still experience the same behaviour? If not, you can perform the repair by following these steps:</P> <P><BR />In PC Companion you press start on Support Zone &gt; Start on Update the phone/tablet software &gt; Repair phone/tablet (the blue clickable link in the message) &gt; Follow these steps without having your device connected to the PC.<BR /> <BR />Follow the instruction that appears in the program and do not connect your device until this guide tells you how to connect it.<BR /><BR /><SPAN>But if there are no improvement, it sounds more related to a hardware issue that needs to be examined and fixed by a technician at an authorized service center. I suggest that you contact your local support team for further information about how to proceed with this in the best possible way:</SPAN><BR /><A href="http://www.sonymobile.com/global-en/support/contact-us/contact-info/" target="_blank" rel="nofollow noopener noreferrer">http://www.sonymobile.com/global-en/support/contact-us/contact-info/</A></P> Thu, 30 Oct 2014 15:42:15 GMT https://community.sony.com.mk/t5/xperia-archive/ion-microphone/m-p/3319008#M445209 Hampus 2014-10-30T15:42:15Z