topic Re: IMEI invalid? in XPERIA archive

IMEI invalid?

qwhddqcrg — Sun, 16 Nov 2014 14:22:44 GMT

I have borrow sony xperia z 3 from jumbo electronics in dubai in the first week of November. I have checked the Imei number and the IMEI number is not valid for of my deviceit's shows some other device can you tell me how can i check that my device is original or not. Thanks

Topic edited by Rickard

Re: need a help

_alexdon_ — Sun, 16 Nov 2014 14:23:26 GMT

You need to contact them.Try sony too:

http://www.sonymobile.com/global-en/support/contact-us/

Re: need a help

qwhddqcrg — Sun, 16 Nov 2014 14:25:35 GMT

Thanks.

Re: need a help

_alexdon_ — Mon, 17 Nov 2014 00:04:51 GMT

Keep us updated.

Re: IMEI invalid?

Silvi1 — Sun, 19 Jul 2015 06:42:57 GMT

Hi, did you find a solution?

i have the same problem, only that my phone is bought in Albania.

take care,

Silvi

Re: IMEI invalid?

ayub99 — Sun, 19 Jul 2015 18:58:13 GMT

Hi,
I live in Dubai and Jumbo electronics is the main supplier for all the Sony Xperia products in the U.A.E so getting an invalid IMEI is impossible. Also, the TRA checks the phone authenticity before it goes for sale. So, getting an invalid isn't most likely going happen.

Re: IMEI invalid?

Ahmad007 — Mon, 20 Jul 2015 13:09:18 GMT

I have both the Z3 Dual and the Z3+ Dual, when I use the Xperia Support site to register my devices's IMEI, the site won't recognize them and posts as an invalid IMEIs. That's weird, since I bought them from the main destributer in the country.

It's either the sony support site didn't update their IMEI database or something else.

Re: Invalid IMEI Number

KHAN3 — Sat, 01 Aug 2015 06:22:39 GMT

I am also facing the same problem and my phone is a Sony Xperia Z3 (dual). When I type *#06# I get IMEI1 and IMEI2 and both numbers are 15-digit.

Re: IMEI invalid?

Rickard — Mon, 03 Aug 2015 06:39:30 GMT

If you are unable to register your IMEI in your account i recommend that you contact your local support team to see if they can register it for you or see what's wrong.

@KHAN3

Not sure why you got that message. Your IMEI is a Xperia Z3 Dual. Do you see it in your account now?

Re: IMEI invalid?

KHAN3 — Tue, 04 Aug 2015 23:36:17 GMT

Yes now it is listed in my account

Re: IMEI invalid?

Rickard — Wed, 05 Aug 2015 12:46:52 GMT

Glad to hear that it's added now

Re: IMEI invalid?

xperiaz3dual274 — Fri, 07 Aug 2015 02:30:27 GMT

I have the same problem,
Invalid IMEI
Device bought in kuwait
Solutions?

Re: IMEI invalid?

Uliwooly — Fri, 07 Aug 2015 04:06:13 GMT

@xperiaz3dual274

Contact your local Xperia care

http://support.sonymobile.com/global-en/contactUs/