No Sound

michael100s — Sun, 14 Dec 2014 16:05:07 GMT

Hello,

Last week I dropped my Sony Experia Z1 in a jug of water. I was in no rush to get it out so it was in water for about 20 seconds. When i removed it from the water it worked perfectly fine for about 2 days then all of a sudden there is no sound being produced by the speakers. Even when I plug in my headphones i still cant hear anything.

When I receive a call the screen goes black and vibrates,

When I try make a call it freezes then a messages pops up saying "com.android.phone is not responding"

When I try play music in the Walkman music player is say no songs available.

I have tried factory reset, safe mode and even reinstalling the software but nothing seems to work. Its like my phone has gone deaf-mute.

Please help.

Re: No Sound

Uliwooly — Sun, 14 Dec 2014 16:14:36 GMT

Place your phone on a container with rice for few hours

Re: No Sound

Uliwooly — Sun, 14 Dec 2014 16:15:28 GMT

If that doesn't work then contact your local Xperia Care and request a vacuum test

http://support.sonymobile.com/global-en/contactUs/

topic Re: No Sound in XPERIA archive

No Sound

Re: No Sound

Re: No Sound