topic Re: smashed glass on back in XPERIA archive

smashed glass on back

balamoosh — Thu, 08 Jan 2015 00:22:46 GMT

It fell out my pocket and smashed the glass on the back. Is this covered by warranty if not anyone know how much it'll cost?

Re: smashed glass on back

Jake-SonyXperia — Thu, 08 Jan 2015 00:36:44 GMT

Hi balamoosh,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I am sorry to hear about this, I can only advise that you contact Sony Mobile Customer Care directly, they should be able to help.

http://support.sonymobile.com/global-en/contactUs/

I apologize for the inconvenience.

Re: smashed glass on back

dandy63 — Thu, 08 Jan 2015 07:59:48 GMT

Hi, as Jake says the best thing to do is contact your local Xperia Care Centre......they may need to inspect your Z2 before giving you a price tho incase there is any other damage. Another route is to get a 3rd party to repair your phone or possibly a DIY repair.....these may possibly void your warranty with Sony tho.

Accidental damage i'm afraid.......good luck :smileysmileywink: