topic Re: smartband talk sw30 in XPERIA archive

smartband talk sw30

mattbrfc — Fri, 12 Dec 2014 22:44:30 GMT

Hey. I'm having trouble with my brand new smartband. Opened the box downloaded the app managed to get through the screen on the talk whilst the app.downloaded. Now however the screen has been stuck on 07:34 with two footprints on. Nothing will shift it. It will vibrate in the background and can talk when a receive a phonecall but the screen just doesn't budge. It's like it's frozen. It also doesn't seem to turn off. The screen doesn't go off. I tried resetting it and felt the vibrations but the screen didn't change.

Any help is appreciated.

Re: smartband talk sw30

Phy — Fri, 12 Dec 2014 22:51:46 GMT

Have you tried pressing and holding the power button for 20seconds, while it's connected to a charger?

Re: smartband talk sw30

mattbrfc — Fri, 12 Dec 2014 22:59:15 GMT

Hi. Just tried this did nothing apart from vibrate about 2-3 secs into it.

Re: smartband talk sw30

Thommo — Fri, 12 Dec 2014 23:09:00 GMT

Try to unpair the device from your phone and also hold both the power button and volume up button at the same time untill you feel 3 quick vibrations then turn it back on and go through the pairing process again

Re: smartband talk sw30

Phy — Fri, 12 Dec 2014 23:09:16 GMT

Unpair the smartband talk from your phone and try it again. See if that works.

Re: smartband talk sw30

mattbrfc — Fri, 12 Dec 2014 23:27:45 GMT

The talk responds but the screen doesn't. It's just stuck saying 07:34. Like I say when I first switched it on things worked. Could alter volume and tap the screen. Now it just vibrates but stuck on the same screen. I can't tell what's on or off. I paired it via nfc. So turned that off and found it in bluetooth devices and unpaired. Deleted the smartband app. Reconnected via bluetooth and downloaded the app. Still the same screen.

Re: smartband talk sw30

Phy — Fri, 12 Dec 2014 23:32:38 GMT

You can try taking it back to the store or contacting sony xperia support

Re: smartband talk sw30

Phy — Fri, 12 Dec 2014 23:33:01 GMT

http://www.sonymobile.com/global-en/support/contact-us/

Re: smartband talk sw30

mattbrfc — Fri, 12 Dec 2014 23:42:15 GMT

Il have to take I back as I won the talk along with the z3 in a sony Facebook competition. Thankyou for the advice though.

Re: smartband talk sw30

mattbrfc — Fri, 12 Dec 2014 23:50:38 GMT

Its definately working as i have just managed to play music and control it from it but the screen remains on 07:34 with the footprints Il have to talk to sony as I won the talk along with the z3 in a sony Facebook competition. Thankyou for the advice though.

Re: smartband talk sw30

Uliwooly — Sat, 13 Dec 2014 00:08:32 GMT

Congrats on winning, but do contact your local Xperia care