https://community.sony.com.mk/t5/xperia-archive/not-turn-on-my-cell-phone-z2/m-p/3313670#M441730 <P>Hello. I have a Z2, update it stopped working but the front camera. Following that I wanted to load the previous software, but is now worse, not light. How I can ingresarar recovery mode to reset? Not recognize or computer to phone.</P> Fri, 12 Dec 2014 20:30:06 GMT Jeffer1716 2014-12-12T20:30:06Z https://community.sony.com.mk/t5/xperia-archive/not-turn-on-my-cell-phone-z2/m-p/3313670#M441730 <P>Hello. I have a Z2, update it stopped working but the front camera. Following that I wanted to load the previous software, but is now worse, not light. How I can ingresarar recovery mode to reset? Not recognize or computer to phone.</P> Fri, 12 Dec 2014 20:30:06 GMT https://community.sony.com.mk/t5/xperia-archive/not-turn-on-my-cell-phone-z2/m-p/3313670#M441730 Jeffer1716 2014-12-12T20:30:06Z https://community.sony.com.mk/t5/xperia-archive/not-turn-on-my-cell-phone-z2/m-p/3313671#M441731 <P>Try performing a system repair as this will often fix issues after an upgrade - This will factory reset your phone<BR /><BR />Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)<BR />Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process<BR /><BR />If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP</P> Fri, 12 Dec 2014 20:36:01 GMT https://community.sony.com.mk/t5/xperia-archive/not-turn-on-my-cell-phone-z2/m-p/3313671#M441731 Thommo 2014-12-12T20:36:01Z