topic Re: Ok Google not working in XPERIA archive

Ok Google not working

themisko — Wed, 04 Feb 2015 16:35:36 GMT

My Xperia ZU doesn't react to ok google command.I have the phone about 1 month.The first days it took some attempts to launch google search with the ok google command.I've tried to train it with the 3-times ok google command.After a lot of attempts i've succeeded to train it and it was working just fine.I should mention that when i press manually the mic button it understand every single word i'm saying including ok google.It worked for a day or two and then again it wouldn't work.I've tried google exp launcher and nothing.While i was having this problem i was having some ghost touch problems so i did a factory reset.Even after the reset it doesn't react but now i can't even train it.It simply doesn't register ok google in the 3 step training.I've pressed delete model nothing.My default language is English US and the language under Voice is also English US.I've tried to switch to English Uk and then again US, nothing.My Google app, play services and play store are all up to date.Ive cleared the cache in these apps and even uninstall updates and reinstall them still nothing.I dont know what to do.I have to mention that again after the reset if i press the mic it understands all words even ok google clearly.

Re: Ok Google not working

Phy — Wed, 04 Feb 2015 17:54:32 GMT

Settings, Language and input, Voice Search, Ok Google detection, from any screen must be on

Re: Ok Google not working

Uliwooly — Wed, 04 Feb 2015 23:12:42 GMT

I thought this feature was only for Nexus devices, I'm glad its for all Androids with 4.4.4

Re: Ok Google not working

themisko — Wed, 04 Feb 2015 23:59:50 GMT

Phy, whenever I do this and tap to be on from any screen It prompts to the training page with the 3 times ok google command, which can't register my voice. Uliwooly so you think it it an issue in 4,4,4? Let's hope lollipop will solve this.

Re: Ok Google not working

Phy — Thu, 05 Feb 2015 01:22:35 GMT

Boot on safe mode then try again:

Settings, Language and input, Voice Search, Ok Google detection, from any screen must be on

Re: Ok Google not working

themisko — Thu, 05 Feb 2015 23:02:32 GMT

I booted in safe mode, gone to settings/language and input/voice search/ok google detection/From any screen and it prompts to the training page where i said almost 20 times ok google and didn't even pass the first check

Re: Ok Google not working

Uliwooly — Fri, 06 Feb 2015 19:57:07 GMT

Is there anything blocking the microphone?

Re: Ok Google not working

themisko — Fri, 06 Feb 2015 21:25:45 GMT

If you mean physically,no.Tried both with and without handsfree.As i mentioned it recognises all words when i tap manually the mic button.If you are talking about another app blocking the mic then shouldn't the safe boot mode solve this problem?

Re: Ok Google not working

Uliwooly — Sat, 07 Feb 2015 00:38:16 GMT

What if you go to

settings > apps > all > google text to speech engine > clear data > restart your phone > try again.

Re: Ok Google not working

themisko — Sat, 07 Feb 2015 13:25:08 GMT

I went to settings/apps and i realised that there wasn't the google text to speech app installed on my device.I downloaded it and went to the ok google detection tab.I only said ok google 6-7 times and passed the 3 checks.Now it works from home screen and from any screen also.Thank you

Re: Ok Google not working

themisko — Sat, 07 Feb 2015 14:04:24 GMT

And again..It worked and now it doesn't recognise it..When i passed the training page it recognised the command instantly.Now nothing again.I cannot pass the 3 times training.

Re: Ok Google not working

Uliwooly — Sat, 07 Feb 2015 22:48:00 GMT

Boot on safe mode and check again

Re: Ok Google not working

Uliwooly — Sat, 07 Feb 2015 22:48:31 GMT

@themisko

This is how to boot on safe mode

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: Ok Google not working

themisko — Sun, 08 Feb 2015 14:36:53 GMT

Re: Ok Google not working

themisko — Sun, 08 Feb 2015 14:37:51 GMT

Did it.I'm stuck there.I uploaded a screenshot above.

Re: Ok Google not working

Uliwooly — Sun, 08 Feb 2015 23:48:55 GMT

Just reboot your phone

Re: Ok Google not working

Thommo — Mon, 09 Feb 2015 00:15:52 GMT

Just tested my ZU and it took a few tries as the 3rd time to say OK Google took a while - But now it's working fine

Re: Ok Google not working

Thommo — Mon, 09 Feb 2015 00:16:25 GMT

Sorry forgot to add Firmware is 4.4.4