topic Re: blue mark on screen in XPERIA archive

blue mark on screen

ahmedmag — Wed, 07 Jan 2015 07:37:51 GMT

Dears,
Good day all
I have a blue mark on the right of the screen, I don't know what's happening here ?
Could somebody help me?

Re: blue mark on screen

Ashroft98 — Wed, 07 Jan 2015 07:44:58 GMT

Does it also visible when you restart the phone and at the "Sony" logo?

Re: blue mark on screen

ahmedmag — Wed, 07 Jan 2015 07:51:19 GMT

It's visible when the screen is black, I discovered it when I got notification and the location of the mark is on right part of the screen close to the SD card location

Re: blue mark on screen

Ashroft98 — Wed, 07 Jan 2015 08:08:27 GMT

Have you immersed your phone in water?

Re: blue mark on screen

ahmedmag — Wed, 07 Jan 2015 08:09:01 GMT

No I didn't in water till now

Re: blue mark on screen

ahmedmag — Wed, 07 Jan 2015 08:09:41 GMT

Put it

Re: blue mark on screen

Ashroft98 — Wed, 07 Jan 2015 08:21:27 GMT

Maybe the adhesive glue had vaporised.Try overheating your phone for a while and leave the flap ports open

See if the blue mark disappears slowly

Re: blue mark on screen

ahmedmag — Wed, 07 Jan 2015 08:58:34 GMT

I am sorry to ask but how can I overheat my phone?

Re: blue mark on screen

Ashroft98 — Wed, 07 Jan 2015 09:06:19 GMT

In my previous case,i also faced problem like you,except that its yellow in colour at Z1.

What i do was,install AnTuTu benchmark and run "Stability Test"

It will run test on various temperatures and resulting your phone to overheat.

However i'm not sure whether this could solve it or not.
But its worth the shot eh?

If everything doesn't solve it,i think you are left to send your phone to a local Sony Xperia Center for repair.

Re: blue mark on screen

ahmedmag — Wed, 07 Jan 2015 09:28:21 GMT

Thanks for your support, but could you tell me the reason for this mark? Why it's appear?

Re: blue mark on screen

Ashroft98 — Wed, 07 Jan 2015 09:32:55 GMT

Again,i don't have a definite answer for this.

What I could say is,it might just be glue that sticks the phone that vaporises and causes the marks.

But again,i could be wrong and this is a total assumption.

To accurately diagnose your problem,you should contact your local Xperia Team

http://support.sonymobile.com/global-en/contactUs/