https://community.sony.com.mk/t5/xperia-archive/complain-for-services-of-service-center-and-call-center-for/m-p/3312384#M440969 <P>it better put this case in CC and inform them in service center or some where else.</P><P>They do this often and probably for each and every phone.&nbsp;</P><P>why they charge under warranty product?</P> Thu, 08 Jan 2015 07:13:23 GMT srids 2015-01-08T07:13:23Z https://community.sony.com.mk/t5/xperia-archive/complain-for-services-of-service-center-and-call-center-for/m-p/3312381#M440966 <DIV><DIV><DIV><DIV><DIV><DIV><DIV>hi,</DIV>&nbsp;&nbsp; I submit my sony xperia z mobile in your pc support service center pune causes of ear speaker problem at 15 dec 2014. They told me in 7 days you got your phone after 7 days when i call him they told me 3 days more required after 3 days when i call him they told after submitting phone require max 15 days for that repaired after 15 days when i call him (service center and call center) they told me in this weekend 3-jan-2015&nbsp; you got your phone that is our promise when i call him on weekend 3-dec-2015 they told us this our final promise you got your phone before 7 jan 2015. so today i call him they told me they require more time.</DIV>Is this type of service is provide by you. and also for estimate i call him then i know the charges is 1000 rs. i am not getting any call for estimation from service center as well as call center. and when ask him they behave very bad. i am now frustrated with that type of services. now i am going complaining against you in consumer forum i have all the call recording which i call to your service center and call center.</DIV>i want my phone today otherwise i complain in consumer forum today 7 pm.</DIV>my job no is:-&nbsp; W114121503505</DIV>date of submitting:- 15-Dec-2014</DIV>place:-&nbsp; Pune Maharastra india</DIV> Wed, 07 Jan 2015 06:16:57 GMT https://community.sony.com.mk/t5/xperia-archive/complain-for-services-of-service-center-and-call-center-for/m-p/3312381#M440966 ankitMan 2015-01-07T06:16:57Z https://community.sony.com.mk/t5/xperia-archive/complain-for-services-of-service-center-and-call-center-for/m-p/3312382#M440967 <P>Service Centers here in Pune are of worst quality.</P><P>You should escalate this matter with Sony mobile support team and then decide if you want to go in consumer court or not.</P><P>Only because of the worst quality service centers I haven't fixed free filter for electrostatic noise in my XMP.</P> Wed, 07 Jan 2015 09:19:07 GMT https://community.sony.com.mk/t5/xperia-archive/complain-for-services-of-service-center-and-call-center-for/m-p/3312382#M440967 ppgsk17 2015-01-07T09:19:07Z https://community.sony.com.mk/t5/xperia-archive/complain-for-services-of-service-center-and-call-center-for/m-p/3312383#M440968 <P>Well what you need to do is .. ask the Sony india to escalate your case ...and ask them that you need to talk to a senior guy ....call them between 9am to 6pm ...and surely u will see some result</P> Wed, 07 Jan 2015 21:58:46 GMT https://community.sony.com.mk/t5/xperia-archive/complain-for-services-of-service-center-and-call-center-for/m-p/3312383#M440968 100rabh 2015-01-07T21:58:46Z https://community.sony.com.mk/t5/xperia-archive/complain-for-services-of-service-center-and-call-center-for/m-p/3312384#M440969 <P>it better put this case in CC and inform them in service center or some where else.</P><P>They do this often and probably for each and every phone.&nbsp;</P><P>why they charge under warranty product?</P> Thu, 08 Jan 2015 07:13:23 GMT https://community.sony.com.mk/t5/xperia-archive/complain-for-services-of-service-center-and-call-center-for/m-p/3312384#M440969 srids 2015-01-08T07:13:23Z