topic Re: Front Camera in XPERIA archive

Front Camera

stageman — Tue, 06 Jan 2015 19:31:12 GMT

So I bought an Xperia z3 in the US just before Christmas and now that I'm back in the UK I find that the front Camera doesn't work (it is a hardware fault) and worse still Sony in the UK won't fix it as its not from here.

Appalling customer service from Sony and I'm regretting moving away from apple.

Any ideas about how I can get this fixed? All software repairs have been done.

Re: Front Camera

Uliwooly — Tue, 06 Jan 2015 19:34:49 GMT

You will have to pay to get it fixed in the UK or ship it back to the US

Re: Front Camera

dandy63 — Tue, 06 Jan 2015 19:46:16 GMT

Hi, have you tried a PC Companion repair or anything similar yet.......link below :smileysmileywink:

http://support.sonymobile.com/us/tools/pc-companion/

http://support.sonymobile.com/global-en/tools/bridge-for-mac/

Re: Front Camera

Uliwooly — Tue, 06 Jan 2015 19:52:26 GMT

Don't forget to backup

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Front Camera

stageman — Tue, 06 Jan 2015 20:00:14 GMT

Thanks I tried that but no luck unfortunately

Re: Front Camera

Uliwooly — Tue, 06 Jan 2015 20:01:47 GMT

Sorry to hear that, do contact Xperia Care USA

Re: Front Camera

pakensyit — Fri, 11 Dec 2015 00:23:55 GMT

need help about my xperia Z3 dual front camera not function.......plz help 😞