topic Re: Camera Key issue T2 ultra in XPERIA archive

Camera Key issue T2 ultra

AlexSpacey101 — Tue, 06 Jan 2015 17:46:06 GMT

Hi everyone, I'm currently experiencing problems with the camera key on my phone. even when its locked the screen lights up and the camera comes on. it does it every 1-2 minutes. the key doesn't work anymore either. when i do click on the camera and press it, the icons around the screen disappear but it doesn't take a photo. I've updated the phone but still no luck. please can someone help, i cant do anything without it constantly opening the camera up

Re: Camera Key issue T2 ultra

Phy — Tue, 06 Jan 2015 18:01:11 GMT

Go to settings, apps, all, camera, clear data, restart your Xperia T2 Ultra.

Re: Camera Key issue T2 ultra

Thommo — Tue, 06 Jan 2015 18:23:01 GMT

This sounds like a hardware issue so you need to either return your device to the place of purchase or contact Xperia care to see if this can be repaired http://www.sonymobile.com/global-en/support/contact-us/