https://community.sony.com.mk/t5/xperia-archive/software-update-failed/m-p/3311192#M440111 <P>I tried the update my z1 with pc companion but it failed&nbsp;without no reason. Now when i trying start the phone it shows this message: "<EM>Software update failed</EM><SPAN>, <EM>make sure the phone is connected to the computer and try again</EM>."</SPAN></P> Wed, 12 Nov 2014 10:15:51 GMT bbaydogdu 2014-11-12T10:15:51Z https://community.sony.com.mk/t5/xperia-archive/software-update-failed/m-p/3311192#M440111 <P>I tried the update my z1 with pc companion but it failed&nbsp;without no reason. Now when i trying start the phone it shows this message: "<EM>Software update failed</EM><SPAN>, <EM>make sure the phone is connected to the computer and try again</EM>."</SPAN></P> Wed, 12 Nov 2014 10:15:51 GMT https://community.sony.com.mk/t5/xperia-archive/software-update-failed/m-p/3311192#M440111 bbaydogdu 2014-11-12T10:15:51Z https://community.sony.com.mk/t5/xperia-archive/software-update-failed/m-p/3311193#M440112 <P>Try performing a system repair as this will often fix issues after an upgrade - This will factory reset your phone<BR /><BR />Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)<BR />Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process<BR /><BR />If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP</P> Wed, 12 Nov 2014 10:24:11 GMT https://community.sony.com.mk/t5/xperia-archive/software-update-failed/m-p/3311193#M440112 Thommo 2014-11-12T10:24:11Z