topic Re: Z1C got water inside in XPERIA archive

Z1C got water inside

jeproxx1 — Sun, 01 Feb 2015 16:05:08 GMT

I jumped into pool while the pgone was recording, before that i checked all the flaps and double-checked, and they were all sealed.

so i jumped in and the phone was fine. got out and started recording again (phone ws still fine) then i left it on a table, came back after around 10 mins. and lo and behold the phone was off and wont turn on .

i removed everything. sim nd micro sd. and saw some water on the sim, but why??

i checked and double checked all the flaps.

after that i put the phone in a bag of rice and left it for a day. after that i charged it and the LED flashed red, then blinked blue. then red again.

what do i do?

the red LED blinking then 3 Vibrations doesnt happen anymore. so i think its not the water anymore.

Re: Z1C got water inside

Uliwooly — Sun, 01 Feb 2015 16:08:41 GMT

Contact your local Xperia Care and request a vacuum test

http://support.sonymobile.com/global-en/contactUs/

Re: Z1C got water inside

jeproxx1 — Sun, 01 Feb 2015 16:16:09 GMT

Thanks for the rather Fast reply. but now my phone is connected to my laptop and the LED just keeps blinking blue.

what is happening?

Re: Z1C got water inside

Uliwooly — Sun, 01 Feb 2015 16:18:06 GMT

Hard to tell, you should let it dry longer, and get in contact with your local Xperia care.

Re: Z1C got water inside

jeproxx1 — Sun, 01 Feb 2015 16:19:10 GMT

is There anything i can do Other than going to them?

Re: Z1C got water inside

Uliwooly — Sun, 01 Feb 2015 16:21:16 GMT

at this point no, unless you want to open your phone but that will void your warranty.

Re: Z1C got water inside

jeproxx1 — Sun, 01 Feb 2015 16:24:07 GMT

what if i had it rooted?

and the phone is just given to me by my cousin from abroad. no records, no box, no reciepts. no nothing.

does vacuum testing it requires any records?

Re: Z1C got water inside

Uliwooly — Sun, 01 Feb 2015 16:27:33 GMT

There's only warranty on the country it was purchased, let say that your cousin bought it in Canada but you are in the USA, you won't have warranty in the USA, with that said you should contact your local Xperia Care regarding which documents are needed to get it checked

Re: Z1C got water inside

jeproxx1 — Sun, 01 Feb 2015 16:28:47 GMT

thanks!!

Re: Z1C got water inside

Uliwooly — Sun, 01 Feb 2015 16:30:12 GMT

Anytime

Screen Wont turn on!!!

jeproxx1 — Thu, 05 Feb 2015 13:33:50 GMT

Help!!!!

my xperia Z1C's screen wont work

but the phone still works.

like the LED still works. and i can still hear the notifications like the battery low notif and the usb unplug sound.

so its like the screen just wont work.

please help.

Re: Screen Wont turn on!!!

Hampus — Thu, 05 Feb 2015 13:42:50 GMT

Hi,

Could you try to force a shutdown/restart of your device by holding down the ON/OFF + volume up(+) button for 5-10 seconds to see if this can help?

Re: Screen Wont turn on!!!

jeproxx1 — Thu, 05 Feb 2015 13:51:31 GMT

HI Hampus,

Yeah i already tried that but didn't help. the screen still won't work.

thanks anyway

Re: Screen Wont turn on!!!

Hampus — Thu, 05 Feb 2015 13:58:14 GMT

Well, based on your previous posts I think you would do best by visiting nearest service center to have the phone examined by a technician. You can contact your local support team for further information about how to proceed with this in the best possible way:
http://support.sonymobile.com/global-en/contactUs/

Re: Screen Wont turn on!!!

jeproxx1 — Thu, 05 Feb 2015 14:00:05 GMT

ok Thanks!!!

and thanks for the fast reply!