topic Re: Bad service and product in XPERIA archive

Bad service and product

Am123 — Mon, 05 Jan 2015 12:34:31 GMT

Hi,
I have sony Xperia M Handset ( Rs. 12000) which comes in Warranty period.Before some days it did not work good so I shown to sony services center .The person in services center saying that mobile's motherboard is dead and total expenditure for near about to Rs. 8000. that's why I am doing complaint against this company.

Re: Bad service and product

Thommo — Mon, 05 Jan 2015 12:46:11 GMT

It's fine complaining but we are a user support forum so you need to direct this to Sony - Contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/

Re: Bad service and product

Ashroft98 — Mon, 05 Jan 2015 13:01:00 GMT

The motherboard is dead?The most expensive part of the phone so the fix price is as expected.

Like @Thommo said,contact local Sony first and renegotiate with them maybe?

But given its already dead,better to buy another phone though... 😕

Re: Bad service and product

Uliwooly — Mon, 05 Jan 2015 17:15:34 GMT

I agree with ashroft98, the motherboard its the most expensive part on an smartphone, not just Sony