topic sony z2 in XPERIA archive

sony z2

sd29 — Tue, 11 Nov 2014 12:23:19 GMT

i too dropped my phone....it fell out of my pocket as i was getting out of a car about 6inches and cracked the back glass...i would like to know what guarantee i have for that, if not what would the cost be....sony are asking nearly £22 to send it back if i do not want them to repair it....but i cannot get an estimate

Re: sony z2

Hampus — Tue, 11 Nov 2014 12:40:21 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I'm sorry to hear that. Unfortunately, the prices may vary from market to market. I can only suggest that you raise this question with your local suppor team for further assistance:

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

Re: sony z2

Usmab — Wed, 12 Nov 2014 11:46:44 GMT

I suggest pay 22 pounds and get back the phone and live with it. its just the back not front. changing it would be equal to buying it new.